State Farm® Insurance Agent Bob Boswell Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terri Steed
July 16, 2025
5
out of
5
rating by Terri Steed
"Bob Boswell State Farm is great to work with. They are responsive. Attentive to details and work hard to get you the best deals around."
We responded:
"Terri, thank you for your five star review. We strive to provide you with quick and responsive service and we're glad to hear that you're getting the best deal. We appreciate your business! -Bob"
Matt Mills
July 16, 2025
5
out of
5
rating by Matt Mills
"Bob and his staff helped my daughter after her car broke down. They went and picked her up and took her home while also helping with getting the car towed to the dealership. THIS is just another reason why we have our insurance with Bob Boswell State Farm Insurance! Thank you!"
We responded:
"Matt, it has been an honor to work with you over the years. Your family is important to us and we're glad we could be there to help when needed. We appreciate your kind words. -Bob"
Diane K. Smith
July 12, 2025
5
out of
5
rating by Diane K. Smith
"State Farm and Bob Boswell Agency rock. Almost $10,000 in water damage currently being professionally handled by State Farm and ServPro. Courteous, kind and thoughtful communication from many layers of trained service staff and technicians. Thanks. I have every confidence the finished results will be excellent and subragation successful."
We responded:
"Diane, thank you for taking the time to give us a great review. We strive to provide great service when they need us most. Thank you for trusting us with your business and please don't hesitate to reach out for anything you might need along the way. -Bob"
Ian
July 10, 2025
5
out of
5
rating by Ian
"Great experience. They helped me without being pushy and saved me $1100 between home and auto for the year."
We responded:
"Thank you for sharing your experience, Ian. We're glad we could save you money on your home and auto insurance. -Bob"
Diane Hurst
June 23, 2025
5
out of
5
rating by Diane Hurst
"We have been with State Farm for many years now and the attention and care we receive couldn’t be better. Whether you go into the office or call the office they are always ready to help you with whatever you need. If you’re looking for a new insurance company I highly recommend Bob Boswell State Farm on Mall Road in Florence, Ky. They are great to work with."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Bob Boswell State Farm. It’s wonderful to hear that you have received attentive care and support from our team over the years. We strive to provide the best service possible, whether in person or over the phone, and it’s rewarding to know that we’ve met your expectations. Your recommendation means a lot to us, and we are grateful for your continued trust in our services. -Bob"
Giovanni Falcone
June 19, 2025
5
out of
5
rating by Giovanni Falcone
"Bryndal was amazing to work with. She was incredibly helpful, transparent throughout the process, and really made things easy to understand. You can tell she genuinely cares—couldn’t have asked for a better experience."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Bryndal was able to assist you so effectively and that you felt supported throughout the process. Our team strives to provide transparency and care in every interaction, and it’s wonderful to know that this made a difference for you. -Bob"
dgabbard
June 16, 2025
5
out of
5
rating by dgabbard
"Met with Sarah to review our coverage with State Farm. Sarah is extremely knowledgeable and as friendly as they come. We felt confident that we are in good hands with an agent that cares."
We responded:
"dgabbard, Thank you for the trust you've put in our office. That trust means a lot to us. We appreciate the time you took to let us know about Sarah. -Bob"
Lauren Bahl
June 5, 2025
5
out of
5
rating by Lauren Bahl
"Kaitlin was extremely helpful and patient! It was so refreshing to get the careful and intentional assistance! Thank you, Kaitlin!!"
We responded:
"Lauren, thank you for letting us know about your experience with Kaitlin. We think she's a great asset to our team. We look forward to serving you any way that we can. -Bob"
Julie Rash
May 30, 2025
5
out of
5
rating by Julie Rash
"Bob and his team have taken care of my insurance needs for over 40 years. They’re always ready to answer my questions and offer products beneficial for my family. I highly recommend Bob Boswell Jr-State Farm for your insurance needs. You can rely on them for friendly, knowledgeable advice."
We responded:
"Julie, thank you for trusting us with your business for over 40 years. Your family means a lot to us. -Bob"
Sara Jones-Connor
May 20, 2025
5
out of
5
rating by Sara Jones-Connor
"Kaitlin Reams was so helpful! I had a refund check from State Farm to my deceased mother that had expired. Kaitlin was diligent in taking steps to have the check re-issued in a timely manner."
We responded:
"Sara, we're so glad that Kaitlin was able to help you. She's an integral part of our team. Thank you for letting us know. We appreciate your business. -Bob"
Tim Dailey
April 25, 2025
5
out of
5
rating by Tim Dailey
"State Farm agent answered all my questions and reduced my auto/home/umbrella costs by over 20% versus Allstate."
We responded:
"Tim, thank you for your review. We're glad you're saving money with us and look forward to serving you going forward! -Bob"
Sheila Burke
April 14, 2025
5
out of
5
rating by Sheila Burke
"Brindle was easy to work with and able to answer questions. I was able to work with her over the phone without driving over there. I switched with a $900 annual savings."
We responded:
"Sheila, thank you for taking the time to let us know about your experience with Bryndal. We're glad she made the process easy and saved you money! -Bob"
Herb Strong
April 10, 2025
5
out of
5
rating by Herb Strong
"Bryndal explained everything and walked me through the process. Answered all my questions. I went to high-school with Bob. He's a great guy. I'm very happy to be insured with State Farm, people I trust!"
We responded:
"Herb, thank you for trusting us with your business. We're so glad Bryndal made sure to explain everything to you and answered all your questions. We look forward to serving you. -Bob"
Bradley Smith
March 25, 2025
5
out of
5
rating by Bradley Smith
"Helpful"
We responded:
"Bradley, we're glad to hear our team was helpful. -Bob"
Darrin Hirnl
March 20, 2025
4
out of
5
rating by Darrin Hirnl
"Sarah was very helpful in getting me the information that I needed so I could go to the clerks office."
We responded:
"We're glad Sarah was able to help get you what was needed. Thank you for your review and we look forward to serving you in the future. -Bob"
Laylah Mitilien
March 19, 2025
5
out of
5
rating by Laylah Mitilien
"The best in town ! Always attentive ! Always kind ! Just all around a great team ❤️"
We responded:
"Thank you for your kind words, Laylah. We're glad our team has been helpful, we look forward to serving you and your family! -Bob"
Debbie Daly
March 18, 2025
5
out of
5
rating by Debbie Daly
"I have always received exemplary service from Bob and his staff. They have been especially attentive to my needs recently as I was involved in a car accident."
We responded:
"Debbie, thank you for the review. We're glad to hear that your experience has met your expectations. We look forward to serving you in the future! -Bob"
Rachael Bradford
February 6, 2025
5
out of
5
rating by Rachael Bradford
"I have been using Bob Boswell State Farm for many years. I use them both for my personal and professional insurance needs. When my family moved from NKY to Georgetown, we stayed with Bob Boswell because their customer service is superior. I work quite often with Sarah Bray and she is a rockstar. She is responsive and knows exactly how to meet my insurance needs. I would not consider going anywhere else!"
We responded:
"Rachael, thank you so much for your kind words! It's truly been a pleasure serving your family over the years and watching your business thrive. We appreciate the kind words for Sarah, she's a valued part of our team and it means the world to have her work recognized. We're grateful for your loyalty and look forward to continuing to serve you in the future. -Bob "
Jerry Daugherty
January 21, 2025
5
out of
5
rating by Jerry Daugherty
"Bob Boswell and his Team have been partners with our family for nearly 3 decades. Great organization, great values - very responsive. They remain an integral part of our family's insurance needs across the entire spectrum; home, vehicles, life - all of it."
We responded:
"Jerry, thank you so much for your wonderful review! We’re thrilled to hear you continue to have such great experiences with our team. Your kind words mean a lot to our office and motivate us to keep providing exceptional service. We look forward to serving you and your family for years to come! -Bob"
Kaitlin Jordan
January 14, 2025
5
out of
5
rating by Kaitlin Jordan
"Their staff is not only friendly, but also highly knowledgeable!"
We responded:
"Kaitlin, thank you for your kind review! I am thrilled you found the team to be friendly and knowledgeable. If you have questions, please don’t hesitate to reach out. – Bob "
David Cooper
December 5, 2024
5
out of
5
rating by David Cooper
"I am a contractor and I needed to talk to someone about a field adjuster. Kaitlin at Bob’s office was a freaking hero. She got back to me in a timely manner with the information I needed to get the job done to help a mutual customer. I highly recommend if you need to call this office to get information or something done quick, talk to Kaitlin. That office is super lucky to have her. Incredibly huge asset, promote immediately, and give her a good raise."
We responded:
"Thank you for the review, David. We're so glad to hear that Kaitlin was able to help you! We think she's pretty great too! -Bob"
Joseph Rachford
October 22, 2024
5
out of
5
rating by Joseph Rachford
"Very helpful for or questions."
We responded:
"Thank you, Joseph! We’re glad to hear that you found our team helpful with your insurance needs and inquiries. We’re here to assist you when you need us! -Bob"
patricia ntumba
July 30, 2024
5
out of
5
rating by patricia ntumba
"Erick was really professional"
We responded:
"Thank you for your feedback on our office, Patricia! We're glad to hear that Eric provided excellent service and a positive experience for you. Give us a call or stop by if we can further assist you with your insurance needs. -Bob"
Kelly Fife
June 13, 2024
5
out of
5
rating by Kelly Fife
"I called to get insurance it was so quick and easy. And I saved a bunch. Eric was extremely nice and easy to work with. I am so glad I switched."
We responded:
"Thanks for the 5 star review, Kelly. I'm glad Eric was helpful and we saved you money. We appreciate your business! -Bob"
Catherine Holtzapfel
May 7, 2024
5
out of
5
rating by Catherine Holtzapfel
"I cannot speak highly enough of my experience at Bob Boswell State Farm, specifically, my experience with Eric Richmond, marketing coordinator. A+ customer service! Eric is knowledgeable, personable, enthusiastic, easy to contact, and very responsive to calls, emails, texts, etc. I was previously working with another insurance group, but the quotes and coverage (home and auto) at State Farm were much better. The entire process was seamless and much easier than expected, all done over the phone. Definitely recommend!"
We responded:
"Catherine, thank you for the great review. We're so glad that we were able to resolve your issue and that Eric was able to provide an excellent experience. We look forward to serving you for all your insurance needs. -Bob"